Client Overview

Tunnels, Bridges and Roads are critical means of transports to keep a city dynamic  and moving. To ensure smooth traffic, proper management and maintenance are of  the utmost importance, and the efficiency of human resources are one of the decisive  factors. ZKTeco is honoured to have offered integrated and complete solutions of time &  attendance to the major tunnels and expressways that play the major role in the traffic  of Hong Kong, the first phase includes Eastern Harbour Tunnel, Scenic Hill Tunnel, Tate's  Cairn Tunnel, Aberdeen Tunnel, Eagle’s Nest Tunnel & Sha Tin Heights Tunnel, and Tsing  Ma Bridge. More solutions are scheduled to be deployed to the other major traffic in  Hong Kong in the future

Solution Details

Flexible Roster Arrangement

Compared with general enterprises'  roster management, as tunnels, bridges and roads are public utilities, agreement protocol is required between the operation companies and government departments regarding manning level and  liquidated damage, which regulate the requirement of minimum number of on-duty employees, and once the requirement  is not met, financial compensation has to be made, there are different charges depending on the absent positions, some  positions require higher compensation amount.

Solution 

In fact, an employee may act more than just one position as long as he or she is qualified. ZKBioSecurity Time & Attendance Software is customizable according to client' s requirements. In this case, it is customized to be able to perform flexible roster  management according to employees' qualifications and their available positions to act, as all employees'  information have been registered in the system. Thus, through flexible shift, absence of position with higher compensation amount can be  minimized to the largest extent.

Direct Excel Import

As Microsoft Excel are generally applied for the roster management of all tunnels, bridges and roads, and their staffs have  been familiar with the existing system, if a newer system replaces with a completely new interface, then employees would  be required to consume time and manual power to learn and adapt to it. 

Solution

ZKBioSecurity enables both direct roster management in the system and direct Microsoft Excel import. The software is able to directly read Excel and quickly perform roster management. Thus employees are enabled to remain the existing Excel  roster management.

Reliable Biometric Verification Method

In order to ensure attendance accuracy and prevent fake punch-in or out, the conventional card punching has to be replaced as it does not satisfy the needs due to that it is not capable to verify if the card holder is the authentic person  the card belongs to, yet a time & attendance system that truly verifies and authenticates the persons punching in or out does. After having a deeper understanding of different time & attendance methods, our client required a hybrid  biometric verification time & attendance system with face recognition function while maintaining card verification for  flexibility. 

Solution 

ZKTeco installed FaceDepot-7B and deployed Horus-E1 Time & Attendance Facial Recognition Terminals in all points of the tunnels, bridges and roads that require attendance taking, which offer high-performance facial recognition functions. With  staffs' face images registered, there are enabled to simply have their faces scanned to finish the entire verification process. The devices are also all equipped with RFID card verification function to remain flexibility.

Verification Everywhere 

As one employees may be able to act more than one position with relevant qualifications, Transport Department  and Electrical and Mechanical Services Department irregularly perform surprise checks in order to guarantees that all  employees are qualified for the positions they act. 

Solution

ZKTeco Horus is a wireless device that enables portable work to verify staffs'  identities and qualifications. And as the management involves outdoor work environment, customized protective cases are equipped with the devices.

Enhancing Administration Efficiency 

Roster management, leave, attendance and other human  resources tasks are often administrative procedures that  consumes time and manpower, and as paper-based work is  still generally applied by many enterprises, work efficiency  is much disadvantaged. As the management of tunnels,  bridges and roads involves public affairs, our client is required  to submit different reports to the Transport Department in  a certain format, including manning level, daily attendance,  absence, training records, and also the compensation amount  caused by the liquidated damage. 

Solution 

ZKBioSecurity is a web-based software which enables multiperson operation, once registered and logged in, all staffs are  able to review and preform various administrative procedures ZKBioSecurity enables online leave approval, staffs may apply for different types of leaves via the system, and management  staffs may review and perform the entire approval progress in the system. ZKBioSecurity enables report customized according to actual needs or report formats, and automatically calculates and  exports various types of reports, no more time consuming extra manual data input and calculation are needed anymore. able to review and preform various administrative procedures.

End User: Eastern Harbour Tunnel, Scenic Hill Tunnel, Tate’s Cairn Tunnel, Aberdeen  Tunnel, Eagle' s Nest Tunnel & Sha Tin Heights Tunnel, and Tsing Ma Bridge