About Client

NAVIKAH RESIDENCE is a high-end residential apartment complex located in Phnom Penh, Cambodia. The  project consists of a single residential building with approximately 80 upscale housing units. The residents are  predominantly mid-to-high-end clients who value high-quality, convenient, and secure living environments.  They expect modern intelligent solutions that enhance visitor management and community safety. At the same  time, some residents may not be familiar with advanced technology, so the system needs to be easy to use and  supported by accessible technical assistance.

Requirement

Develop an integrated video intercom system that combines communication, security, and remote monitoring  functions for visitor calling, identity verification, access control, and surveillance. The system must support centralized management and unified control to enable efficient administration of all outdoor stations and indoor monitors from a management center. Improve community security by streamlining the visitor reception process and effectively identifying and  intercepting unauthorized visitors. Ensure system stability and ease of operation to accommodate residents with varying levels of technical  proficiency. Provide simple and clear user training as well as local technical support to assist residents unfamiliar with high-tech systems.

Solution Details

Product Configuration
· 1 unit of building outdoor station has been installed for visitor  calling and identity verification at the entrance.
· Multiple units of indoor sub-monitors have been installed for  residents to answer calls, open doors remotely, and monitor visitors.
· 1 management center unit has been installed for centralized  system management and control.

System Functionality
· Integrated functions including visitor calling, access control, and  remote video surveillance to meet communication and security needs.

· Centralized management platform enabling community administrators to monitor visitor flow and resident  access status in real time.
· User-friendly interface designed to lower the operational barrier for residents.

User Training and Technical Support
· Simple and clear training sessions and operation manuals are provided to address residents’ unfamiliarity with  advanced systems.
· Localized technical support services ensure system stability and quick resolution of resident inquiries and  technical issues.

System Benefits

· Realizes intelligent security and convenient visitor management, enhancing residents’ sense of safety and living  quality.

· Simplifies visitor reception procedures and improves community management efficiency.

· Stable and easy-to-use system that meets the standards of a high-end smart residential community.

Configuration