1. SN file and BackActi file need to be uploaded at the same time to get the License file.
2. Make sure SN hasn＇t been activated by online mode before in your software.
3. SN file format is XX-SN.xml,Please contact your sales to get SN file.
4. BackActi file format is XXX_BackActi.xml,it is generated from software offline Deactivation mode.
5. Ensure that you are using a matching SN and BackActi file.
You can download bellow user manual to check detailed operation steps.